,ticket
Set up and manage the support ticket system.
How to use it
Type it in any channel where the bot can read messages. The prefix is , on this server and can be changed with ,prefixes.
,ticket [setup|panel|list|close|claim|add|remove|transcript|stats]
,ticket setup,ticket panel,ticket list open,ticket close resolvedArguments
No documented arguments — run ,ticket [setup|panel|list|close|claim|add|remove|transcript|stats] on its own. It reads member, channel mentions from the message.
Before you run it
What the command itself checks before it does anything, read from the src/commands/community/ticket.js source.
- Permissions
- No Discord permission flag is read directly — access goes through the bot's own rules
- Reads
- member, channel mentions
- Replies with
- a Components V2 panel
- Cooldown
- 5s per member, per server
Every subcommand
Call the command with no argument inside Discord and the bot draws one page per subcommand, exactly like this.
| Subcommand | What it does |
|---|---|
,ticket setup | walk through the category, staff role and log channel |
,ticket panel | post the button members press to open a ticket |
,ticket enable | let members open tickets again |
,ticket disable | close the door without deleting anything |
,ticket list | every ticket in this server |
,ticket stats | how many tickets were opened and closed |
,ticket close | close the ticket you are in |
,ticket claim | take the ticket you are in |
,ticket add[@user] | give someone access to this ticket |
,ticket remove[@user] | take someone's access away |
,ticket transcript | save a copy of this ticket to the log channel |
,ticket name<name> | rename this ticket channel |
,ticket reset | delete every closed ticket record |
In Discord
What a member sees when they run it. The reply is sent as a Components V2 panel on the server's accent colour, paginated when it is long.
More community commands
Commands that usually get used alongside ,ticket.
Ready to put bleh in your server?
Add it in a couple of clicks, run ,setup, then fine-tune everything from the dashboard.